Terms & Conditions

Effective Date: 16:02:2026
Website: KotorTour.com
Company Name: Kotor Tour
Contact Email: Contact Us

Introduction

These Terms & Conditions (“Terms”) govern your use of our website and the booking of tours and travel-related services offered by [Company Name] (“we,” “us,” or “our”).
By booking a tour or using our website, you agree to these Terms.

Our Role

We curate and sell tours and experiences operated by trusted local providers. In many cases, we act as an intermediary between you and the local tour operator.
The local operator is responsible for the delivery, safety, and execution of the tour experience.

Bookings

All bookings are subject to availability and confirmation.
A booking is considered confirmed once:

• Full payment or required deposit has been received
• You receive written confirmation via email

We reserve the right to refuse any booking at our discretion.

Pricing & Payments

All prices are listed in [Currency].
Prices may include taxes and fees unless otherwise stated.
Payment may be required in full at the time of booking or partially as a deposit, depending on the tour.
We reserve the right to correct pricing errors at any time.

Cancellation & Refund Policy

Cancellation policies vary by tour and will be clearly stated at the time of booking.
Unless otherwise specified:

• Free cancellation may be available up to a specified number of hours or days before departure
• Late cancellations may be partially or fully non-refundable
• No-shows are non-refundable

Refunds, where applicable, will be processed to the original payment method within a reasonable timeframe.

Changes by the Customer

Requests to modify a booking must be made in writing.
Changes are subject to availability and may incur additional charges.

Changes or Cancellations by the Operator

We or the local operator reserve the right to:

• Modify itineraries due to weather, safety, or operational reasons
• Cancel tours due to insufficient participation
• Cancel tours due to force majeure events

In the event of cancellation by the operator, you will be offered:

• A rescheduled date, or
• A refund (where applicable)

We are not responsible for additional costs incurred (e.g., flights, accommodation).

Cross-Border Travel (Montenegro–Croatia Tours)

For tours involving border crossings (including day trips to Dubrovnik):

• You are solely responsible for carrying valid travel documents
• You must comply with passport and visa requirements
• Entry into Croatia (Schengen Area) is your responsibility
• Denied entry at the border does not qualify for a refund
• Border delays are outside our control

We strongly recommend verifying entry requirements before booking.

Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering:

• Medical expenses
• Trip cancellation
• Personal liability
• Cross-border travel

Health & Safety

Participants must:

• Follow all safety instructions provided by guides and operators
• Disclose relevant medical conditions where appropriate
• Ensure they are physically able to participate in the activity

We reserve the right to refuse participation if a traveler poses a safety risk.

Participation in tours involves inherent risks, including but not limited to transportation, weather conditions, and outdoor activities.

Liability

To the maximum extent permitted by law:

• We are not liable for injury, loss, damage, delay, or inconvenience caused by third-party operators
• We are not liable for force majeure events including natural disasters, government actions, strikes, or border closures

Our total liability, where applicable, shall not exceed the amount paid for the booking.

Force Majeure

We are not responsible for failure to perform due to circumstances beyond our reasonable control, including:

• Weather conditions
• Government restrictions
• Border closures
• Natural disasters
• Public health emergencies

Website Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to disrupt website functionality
• Copy or reproduce website content without permission

Intellectual Property

All website content, including text, images, and branding, is the property of [Company Name] unless otherwise stated.

Governing Law

These Terms shall be governed by the laws of Montenegro.
Any disputes shall be subject to the jurisdiction of the competent courts of Montenegro.

Updates to These Terms

We may update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding these Terms & Conditions, please contact:

Kotor Tour
Contact Email
Tabacina BB, Kotor 85330